FAQS
We create delicious, feel-good products that love your insides, and the earth. We are proudly certified organic and vegan, and endorsed by Coeliac Australia.
You can find specific nutrition information on the product pages of each individual product, as well as on the packaging of your delicious Pana Organic products.
Yes, absolutely! All our products are free from animal products and animal bi-products. We’re also proudly certified by the Vegan Society.
No. All of our products are gluten free, and endorsed by Coeliac Australia.
All of them! That’s right, all of them. We use no dairy ingredients in our chocolate or any other product. Happy shopping! We’ve taken the liberty to point you to this masterpiece – Fig & Wild Orange – to get you started.
We strongly believe that delicious, wholesome foods can and should be enjoyed in moderation. We use natural sugars in our products, including organic coconut sugar, organic raw sugar, maple syrup and coconut nectar. You can find the ingredients and nutrition information for each product on the packaging, our on our range page.
Some of our products do contain tree nuts and seeds, and these will always be listed in the ingredients. Whilst many of our products do not contain nuts as an ingredient, they may be made in a facility that handles nuts, so we ensure we label all potential allergens for you to make an informed decision.
You can also check out our individual product pages for all ingredient lists and allergens and choose which ones are suitable for you.
There is a small, but insignificant amount of caffeine that occurs naturally in cacao. It also contains Theobromine, a stimulant similar, but gentler than caffeine. Theobromine has mood boosting properties but you won’t have to worry about feeling nervous or jittery like old mate caffeine.
Proudly no. All our products are 100% natural with no genetically modified ingredients.
We know this looks a little strange, but it’s just some of the fat rising and separating. We don’t use preservatives or stabilisers, so during cooler months, the spreads can sometimes warm and cool again. As a result, tiny particles of the natural fats can separate and appear as little white spots. We recommend placing the jar in a shallow bowl of warm water and letting it sit for a few minutes. Once it’s warmed slightly, give it a stir, and you’ll be ready to enjoy that delicious spread.
Products. Ingredients. How we make it.
We truly care about where our food comes from and are committed to using the best quality ingredients mother nature can provide. Some of our ingredients are not available locally in the quantities we require from Organic producers, so we have to look further afield. Where possible thought, we love to work with local suppliers. For example, our new Tasman Sea Salt Mylk chocolate is made with natural sea salt from the pristine waters of Tasmania.
We’re proudly Australian made and owned. Our founder, Pana Barbounis, is still involved in everything we do. Our 45g chocolate is still made and wrapped by hand in our Melbourne kitchen, so you can taste the love in every bite.
Since the very beginning, sustainability has been at the heart of Pana Organic. Our philosophy of “Love your insides. Love the earth” is about creating nourishing, plant-based, organic products whilst respecting our planet.
Our chocolate boxes are made from 100% recycled materials, and are fully recyclable. Our spreads jars, frozen dessert tubs and drink blend cannisters are all recyclable, while other elements of our packaging can be returned to your local soft plastics collection point. We want to make it as easy as possible for you, so head to our product pages for specific information, and make sure you’re following us on social for some great upcycling ideas!
We’re continuously looking at improvements across our packaging that enable the product to retain its flavour and texture quality whilst being true to the environment. We greatly welcome suggestions of materials from anywhere around the world to assist us in this process.
Online Account.
With an Account you will have Pana Organic at the ready, with 24/7 access to chocolate. Dangerous, but it’s great living on the edge! Create an Account today to enjoy:
- Be invited to exclusive events, tastings and experiences.
- Be in-the-know with email updates featuring the latest products and news.
- Have access to all your past online orders.
- Save all your details for faster, easier check out.
Increasing your intensity of typing on the keyboard whilst screaming “chocolate” should offer a short term solution. Or, you can reset your password online by selecting the ‘Reset password’ link on the Account log in page. You will then be asked to enter the email address used to setup your account, and a link to reset your password will be emailed to you.
Storage. Care Instructions.
We want you to have the best possible experience with your Pana Organic products, so have specific storage instructions on the packaging for each of our products.
Our chocolate is free of preservatives and can be sensitive to heat, so we recommend storing it below 18°C degrees. Cacao butter has a very low melting point, so your chocolate will become soft if it gets hot. The refrigerator is a safe place for your treats as the quality and texture will not be affected. Just be sure to keep it away from any strong odours and let your chocolate sit at room temperature for a couple of minutes to soften ever so slightly.
We pride ourselves on making quality products, and take all issues relating to this very seriously. If your purchased product doesn’t taste right, or tastes different to how it usually does, please email us at info@pana-organic.com with the name of the product, the retail store it was purchased from, as well as a picture of the best before date and/or the product. Our quality team will use this information to investigate further and ensure we resolve the issue in the best possible way for you.
All of our packaged products have a best before date, and we recommend devouring them before that date to get the full delicious flavour experience. Best before dates are found on the packaging.
Wholesale. Food Service. Bulk. Custom.
We sure do!
We’d love to have you on board. We’re proud to be stocked at some of the best health food shops, cafes, delis, hotels, department stores, supermarkets and food purveyors around the world. Send us your details via our marketing@pana-organic.com or the contact us page and our expert team will be in contact as soon as possible.
Yes. No. Maybe. It all depends on your custom request as to whether Pana Organic would be able to fulfil a custom order for you. It’s best to send your details to us at Contact Us to see what’s possible.
Discover delicious with
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